We are very proud of our workmanship. All our products at EcoBeeBox™ is free of defects in workmanship and material. If within thirty days of purchase you determine that an item you purchased from EcoBeeBox™ is defective, simply call so we can help fix the issue. If you need a return make sure the product is in the shape it was when you received it and you return a copy of your invoices within 30 days of purchase. Items that are returned may be subject to a 20% restocking fee.
Tracking Your Shipment
EcoBeeBox™ uses different shipping companies. We can send you the tracking number.
Shipping Bees and Queens
We are able to ship 3lb. packages and queens through the United States Postal Service (USPS). 3 lb. packages are shipped April and May; queens are shipped from April - through availability.
You are responsible for all shipping charges unless otherwise stated.